FAQs
- Who are you?
My name is Angela, owner of Tanria Elementals. I'm a Gardener, Herbalist, and Green Witch born and raised in Central Florida. I love to craft, read, play in dirt, cuddle my pets, and make my daughter roll her eyes. More info on the About Us page!
- What does Tanria mean?
Tanria is a special place I created when I was young. It's been a fantasy world, a mystical realm, and a safe haven. Now, it is a place for me to welcome you and share some of the ways I've found to add to the beauty and experience of life on this green and blue ball.
- How is your Botanical Salve and Lip Balm made?
We have an extraction method using food-grade alcohol and the natural plant material (leaf, flower, stalk, etc). Each mix is left to infuse for up to a week to ensure we are getting the most out of the individual herbs and spices. The mixture is then blended with organic oils and baked at a low temperature to burn off the alcohol, leaving us with a refined product. Melting in pure US beeswax provides a sturdy, fragrant, and vitamin-rich base.
- Where do you get your herbs from?
All Herb blends and mixes are made with plants that have been grown in my own garden or purchased from trusted small businesses! We use Organic ingredients whenever available.
- Are your products ethically sourced?
If I didn't pick it, I can't guarantee anything. I can promise you we do our homework. We research to make sure we purchase responsibly, and from vendors who source their products with culture and conservation in mind.
- Do you offer discounts or promotions?
I love to save money, too! There will be regular promotions, as well as special discounts and flash sales running on and off all year. Check our promotions page and sign up for our Magical Messages emails to get all the current deals!
- How long does it take to get my order?
We usually ship within 3 business days (custom orders will take longer to ship). If there are any delays, you will be contacted directly using the email provided on your order. We ship via USPS out of Orlando, Florida and delivery times will vary upon location. Tracking information will be provided via email. Please refer to our shipping policy for more information.
- Do you ship internationally?
Sorry, not at this time! If you have any questions about international orders, please contact me directly at info@tanriaelementals.com
- My product arrived damaged, what do I do?
Email me right away at info@tanriaelementals.com . We will work with you to try and make the situation right. Unfortunately, one of a kind items cannot be replaced. Please refer to our refund policy for more information.
- What is your privacy policy?
To respect yours! I won't sell your info to anyone, and I will do my best to try and not annoy you with too much marketing. Refer to the privacy policy and terms of service for more information.
- Do you offer customizations?
Some items have customizations or options available. Please see product details for information. If there is something specific you're looking for or would like to collaborate on, please contact me directly.
- What are "Found" Items?
"Found" items are things that I have picked up during my travels, usually second-hand or thrifted. See individual product descriptions for more detail on each found item!
- So how does the magic work?
The products offered by Tanria Elementals are only meant to be aids in your journey to manifesting your will. There are many things here that can contribute to the transfer of energy, helping to blend the power of Nature with that of your own. See our Disclaimers for further info.